Billing & Payments
Our knowledgeable and helpful Patient Account Representatives (PARs) are available to assist you with any questions you may have about statements, billing, or insurances. To speak to a PAR, call the department directly at (615) 446-1315.
Financial Information
Thank you for choosing Dickson Ambulatory Surgery Center for your surgical procedure. Please review the following information regarding your financial responsibility related to your procedure.
Financial Responsibility - Insured
You will be contacted by the Dickson Ambulatory Surgery Center before your procedure with estimated out-of-pocket expenses for your scheduled procedure. We will collect any estimated co-payments, unmet deductibles, and co-insurance amounts prior to the surgical procedure. Please note that the amount collected is an estimate and may change based on various factors such as:
- How much of your deductible has been met;
- If your out-of-pocket expense maximum has been met;
- If your physician determines that further or different care is necessary;
- If implants and supplies were used that were unknown at the time of registration.
As such, we will securely hold your preferred debit or credit card on file to cover any amount due, over and above the estimated amount collected. If our estimated amount is more, we will promptly refund you the difference.
Your insurance company will determine your total financial obligation and will appear on the explanation of benefits. If you have questions about what your insurance covers and how your benefits are applied, please contact your insurance company before your procedure.
Because multiple entities may be involved in your care, you may also receive bills from your surgeon, anesthesia, pathology, etc. In addition, please be sure that your authorization/pre-certification for your surgery is on file prior to the surgery.
Financial Responsibility - Uninsured
If you do not have insurance, you are responsible for the entire facility fee. You will need to arrange payment with other entities, such as your surgeon and anesthesia, separately. We will contact you prior to surgery with the amount due on or before the day of surgery. Checks should be made payable to Dickson Ambulatory Surgery Center. We accept cash, checks, Visa/Mastercard, Care Credit, and American Express.
We hope this information helps you plan your visit to the surgery center. Our goal is to reduce or eliminate any additional stress in this area. Once again, please feel free to call us if you have any questions. We look forward to seeing you soon.
Questions About Your Bill
After you’re discharged and insurance has processed your claim for the procedure(s), you will receive a notification of any balance due.
When you receive your notification, you may contact our business office at (615) 441-4465 with any questions you may have regarding your account. Otherwise, we will process your card on file for any balances left remaining due to the surgery center.
